Drone deliveries could change logistics networks, finds University of Texas at Dallas

Drone deliveries could change logistics networks, finds University of Texas at Dallas

As drone deliveries get faster, they will affect retail, said researchers. Source: The University of Texas at Dallas

After contending with a static consumer demand and regulatory restrictions, aerial drones have found commercial applications in agriculture, construction, infrastructure inspection, real estate, and more. Researchers at The University of Texas at Dallas last week said drones deliveries could enable retailers to offer unheard-of lead times and near-perfect delivery-time customization adaptability.

In a new study, recently published online in Production and Operations Management, three faculty members from the Naveen Jindal School of Management explored how drone delivery could change retail logistics networks. The paper focuses on the use of customer-facing delivery centers, also known as last-mile warehouses.

Dr. Milind Dawande, professor of operations management and one of the paper’s co-authors, said last-mile retail drone deliveries are being viewed as a truly disruptive technology. Retailers worldwide are pursuing approaches to enable faster delivery, and drones arguably represent the most encouraging technological innovation toward this goal, he said.

Drone deliveries may lead to decentralized networks

The study found that both the number of last-mile warehouses and the speed of drone deliveries will increase as technology matures. In other words, last-mile delivery networks will become more decentralized, with drones operating at increasingly faster speeds.

Dr. Milind Dawande

Dr. Milind Dawande. Source: The University of Texas at Dallas

The analysis also showed that while perfect customization of delivery-time guarantees is more profitable, retailers can capture a sizable portion of the profit by partitioning their market into a few zones and offering the best-possible delivery-time guarantee for each zone.

“If a retailer promises each customer a different delivery time based on the customer’s location, that would be perfect customization,” Dawande said. “For example, a retailer could give any customer who is one mile away a delivery-time guarantee of five minutes and a customer 1.5 miles away a delivery-time guarantee of seven minutes.”

“While perfect customization is theoretically best for the retailer, it is impractical. Instead, the retailer might offer all customers less than five miles away a guaranteed delivery time of 15 minutes,” he added. “In other words, limited customization is good enough.”

Faster drone deliveries are more profitable because it implies more demand, Dawande said. Customers’ needs are time-sensitive. For example, if a retailer promises delivery of a book in 15 minutes, the demand is likely to go up, as compared to a three-day delivery promise.


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The researchers noted that increasing speed of drone deliveries can help improve profitability only if it is accompanied by an increase in the number of last-mile warehouses. Therefore, in congested markets, where the number of warehouses cannot be increased, the retailer may find it best to offer a delivery speed that is lower than the highest-possible speed.

Before drone technology can become widely adopted, however, privacy and safety issues need to be solved, Dawande said, as well as regulations coordinating drone travel and the public perception of fleets of drones flying overhead. The paper points to pilot programs testing the technology.

“It would be reasonable to assume that drone technology is maturing quickly, and we should see a commercial rollout on a larger scale in the not-too-distant future. The COVID-19 pandemic will perhaps hasten this process,” said Dawande, who is also the Mike Redeker Distinguished Professor in Management.

Dr. Ganesh Janakiraman

Dr. Ganesh Janakiraman

Drone deliveries might be particularly appealing to customers concerned about both safety and speed, he said. Hands-free delivery to one’s doorstep will be an advantage drones can offer in the post-COVID-19 era.

The analysis is also applicable to other dedicated delivery vehicles, such as delivery robots and electric bikes, which many retailers are testing.

The researchers noted that further research is needed into how last-mile delivery capacity might be allocated between drones and traditional approaches such as delivery trucks.

On the one hand, drone delivery can enable fast delivery times and minimize the cost of human labor by using dedicated aerial vehicles that fly directly from a delivery center to the customer’s location.

Dr. Vijay Mookerjee

Dr. Vijay Mookerjee

On the other hand, delivery trucks have the capability of making multiple stops during a trip. The researchers predict that retailers will use both in order to benefit from their respective strengths.

Dr. Ganesh Janakiraman, Ashbel Smith Professor of operations management, and Dr. Vijay Mookerjee, the Charles and Nancy Davidson Chair in Information Systems, also contributed to the study.

The lead author is former student Sandun Perera, who is now an assistant professor of managerial sciences at the University of Nevada, Reno.

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Semantic SLAM navigation targets last-mile delivery robots

last-mile delivery robots

Last-mile delivery robots could use an MIT algorithm to find the front door, using environmental clues. | Credit: MIT

In the not too distant future, last-mile delivery robots may be to drop your takeout order, package, or meal-kit subscription at your doorstep – if they can find the door.

Standard approaches for robotic navigation involve mapping an area ahead of time, then using algorithms to guide a robot toward a specific goal or GPS coordinate on the map. While this approach might make sense for exploring specific environments, such as the layout of a particular building or planned obstacle course, it can become unwieldy in the context of last-mile delivery robots.

Imagine, for instance, having to map in advance every single neighborhood within a robot’s delivery zone, including the configuration of each house within that neighborhood along with the specific coordinates of each house’s front door. Such a task can be difficult to scale to an entire city, particularly as the exteriors of houses often change with the seasons. Mapping every single house could also run into issues of security and privacy.

Now MIT engineers have developed a navigation method that doesn’t require mapping an area in advance. Instead, their approach enables a robot to use clues in its environment to plan out a route to its destination, which can be described in general semantic terms, such as “front door” or “garage,” rather than as coordinates on a map. For example, if a robot is instructed to deliver a package to someone’s front door, it might start on the road and see a driveway, which it has been trained to recognize as likely to lead toward a sidewalk, which in turn is likely to lead to the front door.

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The new technique can greatly reduce the time last-mile delivery robots spend exploring a property before identifying its target, and it doesn’t rely on maps of specific residences.

“We wouldn’t want to have to make a map of every building that we’d need to visit,” says Michael Everett, a graduate student in MIT’s Department of Mechanical Engineering. “With this technique, we hope to drop a robot at the end of any driveway and have it find a door.”

Everett presented the group’s results at the International Conference on Intelligent Robots and Systems. The paper, which is co-authored by Jonathan How, professor of aeronautics and astronautics at MIT, and Justin Miller of the Ford Motor Company, is a finalist for “Best Paper for Cognitive Robots.”

“A sense of what things are”

In recent years, researchers have worked on introducing natural, semantic language to robotic systems, training robots to recognize objects by their semantic labels, so they can visually process a door as a door, for example, and not simply as a solid, rectangular obstacle.

“Now we have an ability to give robots a sense of what things are, in real-time,” Everett says.

Everett, How, and Miller are using similar semantic techniques as a springboard for their new navigation approach, which leverages pre-existing algorithms that extract features from visual data to generate a new map of the same scene, represented as semantic clues, or context.

In their case, the researchers used an algorithm to build up a map of the environment as the robot moved around, using the semantic labels of each object and a depth image. This algorithm is called semantic SLAM (Simultaneous Localization and Mapping).

While other semantic algorithms have enabled robots to recognize and map objects in their environment for what they are, they haven’t allowed a robot to make decisions in the moment while navigating a new environment, on the most efficient path to take to a semantic destination such as a “front door.”

“Before, exploring was just, plop a robot down and say ‘go,’ and it will move around and eventually get there, but it will be slow,” How says.

The cost to go

The researchers looked to speed up a robot’s path-planning through a semantic, context-colored world. They developed a new “cost-to-go estimator,” an algorithm that converts a semantic map created by pre-existing SLAM algorithms into a second map, representing the likelihood of any given location being close to the goal.

“This was inspired by image-to-image translation, where you take a picture of a cat and make it look like a dog,” Everett says. “The same type of idea happens here where you take one image that looks like a map of the world, and turn it into this other image that looks like the map of the world but now is colored based on how close different points of the map are to the end goal.”

This cost-to-go map is colorized, in gray-scale, to represent darker regions as locations far from a goal, and lighter regions as areas that are close to the goal. For instance, the sidewalk, coded in yellow in a semantic map, might be translated by the cost-to-go algorithm as a darker region in the new map, compared with a driveway, which is progressively lighter as it approaches the front door — the lightest region in the new map.

The researchers trained this new algorithm on satellite images from Bing Maps containing 77 houses from one urban and three suburban neighborhoods. The system converted a semantic map into a cost-to-go map, and mapped out the most efficient path, following lighter regions in the map, to the end goal. For each satellite image, Everett assigned semantic labels and colors to context features in a typical front yard, such as grey for a front door, blue for a driveway, and green for a hedge.

During this training process, the team also applied masks to each image to mimic the partial view that a robot’s camera would likely have as it traverses a yard.

“Part of the trick to our approach was [giving the system] lots of partial images,” How explains. “So it really had to figure out how all this stuff was interrelated. That’s part of what makes this work robustly.”

The researchers then tested their approach in a simulation of an image of an entirely new house, outside of the training dataset, first using the preexisting SLAM algorithm to generate a semantic map, then applying their new cost-to-go estimator to generate a second map, and path to a goal, in this case, the front door.

The group’s new cost-to-go technique found the front door 189 percent faster than classical navigation algorithms, which do not take context or semantics into account, and instead spend excessive steps exploring areas that are unlikely to be near their goal.

Everett says the results illustrate how robots can use context to efficiently locate a goal, even in unfamiliar, unmapped environments.

“Even if a robot is delivering a package to an environment it’s never been to, there might be clues that will be the same as other places it’s seen,” Everett says. “So the world may be laid out a little differently, but there’s probably some things in common.”

This research is supported, in part, by the Ford Motor Company.

Editor’s Note: This article was republished with permission from MIT News.

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